Slack integration

Slack is a platform for team communication. SatisMeter will send open-ended feedback into your Slack channel in real-time. With direct integration, SatisMeter can send open-ended feedback from your customers directly into Slack. You can see your customer's name, their response, open-ended feedback, and their email address at the end of the message.

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To set up the Slack integration, follow these steps:
  1. To integrate with Slack go to Settings > Integrations > Slack in SatisMeter and click the Add to Slack button.

  2. Select which channel we can send the feedback to, and click Authorize.

The integration should be up and running!

If you need to send additional user traits, custom pictures, or links to customer profiles in other tools you can use the setup using Zapier, just like AdRoll: http://plc.vc/how-we-use-nps-slack-intercom

In case you need to anonymize the user data (name, email) so that you can share the feedback with the whole company, reach out to us and we can set it up for you.

Note: If you choose a private slack channel, you must add SatisMeter as an app to said channel.
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