SatisMeter covers most survey needs, but it doesn't support a few features. This FAQ lists those limitations so you can plan around them without contacting support first.
Each answer explains what isn't supported and points you to related articles for the options that are available.
In this article:
- Can I move a survey to another project?
- Can I add matrix questions to a survey?
- Can I use wildcards in URLs?
- Can I target users by list traits or event properties?
- Does SatisMeter support SAML SSO or SCIM?
- Asking about other limitations
Can I move a survey to another project?
No, you can't move a survey from one project to another. Each survey stays in the project where you create it.
To move a whole project to a different organization, see Transferring Projects from one Organization to another.
Can I add matrix questions to a survey?
No, SatisMeter surveys don't support matrix questions. A matrix question is a grid that asks people to rate several items on the same scale at once.
For help choosing the questions your survey does use, see How to design your SatisMeter surveys.
Can I use wildcards in URLs?
No, SatisMeter doesn't support URL wildcards. You can't use a wildcard character to match several pages with one URL.
To see the ways you can choose who sees a survey, read Targeting.
Can I target users by list traits or event properties?
No, you can't target a survey using list traits or event properties. A list trait is a trait whose value is a list of items rather than a single value. Event properties are the details you send along with a tracked event.
To learn more about the data you send to SatisMeter, see Custom user traits and User events.
Does SatisMeter support SAML SSO or SCIM?
No, SatisMeter doesn't support single sign-on (SSO) with Security Assertion Markup Language (SAML). It also doesn't support System for Cross-domain Identity Management (SCIM) for provisioning users.
For the ways you can sign in and manage access, see Logging in, verification, and roles.
Asking about other limitations
If you need something that this FAQ doesn't cover, contact support and we'll let you know whether SatisMeter can do it.