Evan McGivern
Activity overview
Latest activity by Evan McGivern-
Evan McGivern created an article, How can I cancel my SatisMeter subscription?
If you are looking to cancel your SatisMeter subscription, you will need to have Admin access to the account to perform this task. Important: Refunds are not provided for subscriptions canceled be...
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Evan McGivern created an article, How can I get the most responses from surveys?
To get the most responses from your surveys, we recommend tailoring your surveys so that they are relevant to the users. In-product surveys via a Website or Web-App typically have a very good resp...
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Evan McGivern created an article, Can I filter survey responses by region?
When you send a survey using custom user traits, responses can be filtered by any user traits provided, including the region in the response dashboard. The response dashboard can be filtered by c...
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Evan McGivern created an article, Can I send surveys via text message?
SatisMeter does not send the surveys natively via text message. A Public link survey can be sent via various channels, including text messages using a third-party service provider such as Twilio. ...
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Evan McGivern created an article, Can I customize a survey to blend in with my company's branding?
In SatisMeter, you can customize a survey's colors during the Design your survey stage when creating a survey.When designing your survey, you can customize the following: The Primary color, by sel...
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Evan McGivern created an article, What is a PMF survey?
A Product market fit (PMF) survey measures the uniqueness of your service (as perceived by your users). A good result strongly correlates to your ability to gain traction (grow fast). tips_and_upd...
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Evan McGivern created an article, What is a CES survey?
A Customer effort score (CES) survey is used to measure the ease of user experience for specific interactions with your service. These types of surveys are used to get quick and focused feedback. ...
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Evan McGivern created an article, What is a CSAT survey?
A Customer Satisfaction (CSAT) survey measures customer satisfaction with a specific experience and identifies areas for improvement for a particular value that you provide. tips_and_updates Satis...
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Evan McGivern created an article, What is an NPS Survey?
A Net promoter score (NPS) survey is a widely used market research metric that typically takes the form of a single survey question asking respondents to rate the likelihood that they would recomme...
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Evan McGivern created an article, Survey customers with SatisMeter - Webinar
calendar_month SatisMeter Webinar Whether you’re a SatisMeter customer looking to get started, a Productboard customer who wants to know more about how to use SatisMeter, or both, you’re in the ri...